Shipping Policy
- Express Post via Australia Post: We use Australia Post Express for all standard deliveries within Australia. This service is fast and trackable, with most parcels arriving in 1–3 business days, depending on your location.
- Next‑Business‑Day Delivery Guarantee: If your postcode is part of Australia Post’s Express network and your order is lodged before the cut-off time, next-day delivery may be available. We’ll always dispatch as quickly as possible to meet these timeframes.
- Parcel Tracking Included: You’ll receive a tracking number once your parcel is dispatched. This allows you to check delivery progress online or through the Australia Post app at any time.
- External Delays May Occur: Although Express Post is generally reliable, occasional delays may occur during high-volume periods, public holidays, or weather disruptions. We’ll keep you updated if delays are expected.
- Same‑Day Courier in Perth: Need your order fast? We can arrange same-day delivery via Uber Courier within the Perth metro. This service usually delivers within two hours and is ideal for urgent requests.
- Overnight Courier Australia‑Wide: For delivery outside Perth, we offer overnight courier options across most of Australia. Contact us to discuss availability and cost based on your location.
- Signature on Delivery: For extra security, some deliveries may require a signature upon arrival. This helps verify that your order reached the right person.
- Transparent Shipping Fees: Express Post is included with all standard orders. If you request same-day or overnight delivery, additional charges will be clearly listed at checkout or discussed prior to your order.
